My SpyraTwo does not work!

In case your SpyraTwo does not function as supposed or does not respond at all, please follow these steps:

  1. Charge the SpyraTwo for at least 5 hours before using it.
  2. Perform an empty shot if possible.
  3. To perform a reset hold the on/off button for 6 seconds and [ ] should appear on the display. Now perform a regular shot with the SpyraTwo (CAUTION: The SpyraTwo might shoot water if there is still some water left in the tank).
  4. In case steps 1 - 3 did not yield any results, perform a reset while the SpyraTwo is plugged in for charging. This should show an error code on the display of your SpyraTwo. Send the error code and a picture or video of the malfunction to our customer support at hello@spyraone.com.




Aug 3, 2021

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